When it comes to the niche market of water lines, we have mastered the art and science of repairs. We know that every repair has its unique challenges. Still, from a plumbing perspective, the basic cause of water line failures falls into several categories: corrosion, nearby construction, dearth (which translates to our line being above ground, not smart), freezing, and earthquakes. Several other factors can affect our water line's longevity, which we probably don't have enough time to talk about in detail here, but we do in the following chapters and in our working meetings with you. The cool thing about the way we work is that you have a front-row seat to the meticulous assessment that we carry out. Our technicians work in teams to brain trust on your issue.
Selecting the appropriate method for water line repair is vital to maintaining plumbing systems' long-term functionality. For this reason, a spectrum of innovative repair methods exists, each targeted to a particular set of circumstances. For example, if a water line is broken and the surrounding environment is plant-rich, "trenchless technology" (think of a pipe-boring mole) is probably the right call. If the aqueduct in question has collapsed, and the area around it has converted to a deserted wasteland, then exploratory excavation might be the better option. Both are effective methods—working with the "right tool for the right job," as the saying goes. However, which criteria determine the choice between them?
The personalized service our company provides does not end with the repair of the water line. We fully understand that our customers' lives have been disrupted by the malfunction and that a swift but thorough fix is necessary for their full satisfaction. But achieving that satisfaction is a joint effort. Beginning the day we repair your water system, we work with you—through a series of well-thought-out steps—to ensure that optimal waterline functioning is achieved and that it continues well into the future.
To that end, we provide a level of follow-up support that most plumbing companies do not. And we make ourselves as accessible as we can be. We are also always willing to take the time to be transparent about the work we did on the water line and the part plumbing played in it.